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FAQ

  • What is SHOUT: Phone Case?
    SHOUT is an innovative phone case that integrates personal safety features into your everyday accessory. It includes a 130-decibel alarm, GPS tracking, emergency communication, and other tools designed to keep you safe and provide peace of mind in potentially dangerous situations.
  • How does the alarm work?
    The alarm is activated by pressing a button on the SHOUT case. Once triggered, it emits a loud 130-decibel sound to alert those nearby and deter potential threats. It also sends an emergency alert with your location to your trusted contacts and local authorities via the companion app.
  • Is the SHOUT case compatible with all phones?
    Currently, SHOUT is designed only for the iPhone 13, 14, 15, and 16 Models. Check our product page for a list of compatible devices. We continuously update our compatibility list to include new phone models.
  • How does the GPS tracking feature work?
    The GPS tracking feature allows your location to be sent to trusted contacts and local authorities in case of an emergency. The companion app connects to the SHOUT case via Bluetooth to provide real-time tracking.
  • Can the SHOUT case be used internationally?
    Yes, the SHOUT case is travel-friendly and designed to comply with international safety regulations. The alarm and GPS features work globally, but be sure to check local regulations regarding the use of safety devices.
  • How do I set up the SHOUT app?
    Download the SHOUT app from the App Store or Google Play. Follow the on-screen instructions to pair your SHOUT case with your phone, set up your emergency contacts, and configure your preferences.
  • What is the “Silent Alarm” feature?
    The “Silent Alarm” allows you to discreetly alert your trusted contacts and local authorities without drawing attention to yourself. It’s useful in situations where you want to signal for help without escalating the situation.
  • Can I use the SHOUT case to fake a phone call?
    Yes, the SHOUT case includes a feature that triggers a fake phone call to your phone. This can be used as a convenient excuse to leave an uncomfortable or potentially dangerous situation.
  • How long does the battery of the SHOUT case last?
    The SHOUT case is designed with long-lasting battery life. Depending on usage, the battery can last up to ONE YEAR on a single charge. The app will notify you when the battery is low.
  • Can I return or exchange my SHOUT case?
    We offer a 30-day return policy for unused and undamaged products. If you need to return or exchange your SHOUT case, please contact our customer support team for instructions.
  • How can I stay updated on new features and products?
    To stay updated on new features, products, and promotions, subscribe to our newsletter through our website or follow us on social media: @Shout.Case
  • How do I become a SHOUT Campus Ambassador or influencer?
    If you’re interested in becoming a SHOUT ambassador or influencer, please head to the "Ambassador Program" page at the top of our website and fill out the quick form! We’re always looking to collaborate with passionate individuals who share our commitment to personal safety.
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